Terms and Conditions
Terms and Conditions for Sana Vox Wellness
Last Updated: January 21st, 2024.
1. Introduction Welcome to Sana Vox Wellness. We provide online voice coaching, vocal wellness programs, and other digital content. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions.
2. User Accounts and Service Access To access certain content on our website, users are required to register using an email address. This registration may involve the creation of a personal account with us.
3. User-Generated Content Users may have the opportunity to post comments and participate in community forums on our website. All user-generated content must comply with our community guidelines and must not infringe on the rights of others.
4. Payment and Refund Policy We accept payments through major credit cards, Apple Pay, and Google Pay via WixPayments. Our services include both one-time services and subscription options.
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Cancellation and Refunds: To cancel an appointment for a refund, more than 24 hours notice must be given via email to sanavoxwellness@gmail.com. Cancellations with less than 24 hours notice will result in the appointment being rescheduled or forfeited. No-shows will result in forfeiture of the appointment after a 15-minute wait period.
5. Age Restrictions There are no age restrictions for accessing our website or using our services.
6. Data Usage and Privacy We collect personal data such as name, email, payment information, and possibly address and phone number. This data is used to provide and improve our services, process payments, and communicate with you. We are committed to protecting your data and will store it securely. Please refer to our Privacy Policy for detailed information on how we handle user data.
7. Geographical Scope Our services are available globally, without geographical restrictions.
8. Dispute Resolution In the event of a dispute, we encourage users to contact us directly at sanavoxwellness@gmail.com to seek a resolution.
9. Intellectual Property All content on this website, including text, graphics, logos, and images, is our property or the property of our content suppliers and is protected by intellectual property laws.
10. Amendments to Terms and Conditions We reserve the right to amend these terms and conditions as needed. Users will be notified of any significant changes.
11. Governing Law These terms and conditions are governed by the laws of the jurisdiction in which our business is registered.
12. Contact Information For any questions or concerns regarding these terms, please contact us at sanavoxwellness@gmail.com.